Volvo's Product Development Practices: Focus on Safety
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Case Details:
Case Code : OPER042
Case Length : 18 Pages
Period : 1991 - 2004
Organization : Volvo Car Corporation
Pub Date : 2004
Teaching Note :Not Available Countries : Sweden
Industry : Automobile
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Introduction Contd...
The Volvo Safety Centre, which the company inaugurated in 2000, had facilities
for conducing crash tests which, analysts said, had not been replicated anywhere
till late 2004.
Commenting on the value proposition offered by Volvo to its customers, Maryann
Keller, an automobile industry analyst noted, "Since the introduction of airbags
in the late 1980s, the industry has understood that safety sells. A customer who
buys a Volvo may find that incremental value is worth the cost simply because
(he or she) already places a higher than normal value on safety."5
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Background Note
Volvo was founded on July 25, 1924, when Gaustaf Larson (Larson), an
engineer and Assar Gabrielsson (Gabrielsson), an economist, met over a meal
and agreed to build a car more suited for the roads and climatic conditions
in Sweden, a cold country in a part of Northern Europe called Scandinavia.
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The two founders worked earlier for SKF, a famous Swedish bearings
manufacturer, where they nurtured the dream of building a car. In 1926, the
duo prepared 10 prototypes of a car in a bid to convince SKF into investing
in the company. The company not only agreed to invest Swedish Krona (SEK)6
200,000 in the venture, but also lent its patented name, AB Volvo.
On April 14, 1927, the company rolled out its first car, the OU4, from a
factory near Goteberg, Sweden. The day marked the official date of inception
of AB Volvo (Volvo)7. In 1928, Volvo
started producing trucks. In September 1929, Volvo reported its first ever
profit. The positive truck sales made its operations financially viable. |
In 1934, Volvo launched its first bus, the B-1. The product
rapidly gained acceptance as a vehicle fit for rural areas.
By the time World War II broke out in 1939, Volvo had established itself as a
profitable automobile manufacturer with a broad product range. The company's
automobile engines were recognized by industry for their reliability and were
used in cars, buses, boats, fire tenders and military tanks...
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